Night Owl

Providing the right level of customer service from 8am to 8pm

Company 16

It’s more than a room, it’s more than a job

Our Night Owls are the individuals that keep our properties going during the night and the wee small hours, delivering the same customer service at 1am that we provide at 1pm.

At work, we want you to be who you are outside of work. Don’t leave your personality and your quirks at the door; we want to see the real you!
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Own your role

As a Night Owl, you’ll be the first point of contact for our residents between the hours of 8pm and 8am. 

You’re an important part of our residents’ stay, supporting students who might need to report a maintenance issue, collect a parcel, ask for directions, or simply need to chat. Every interaction matters, which is exactly why you matter.

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Learn on the go

We take enormous pride in what we do and what we deliver, so you’ll be given the Best Start Ever when you join us to make sure you’re fully equipped to be the best Night Owl. 

We know night roles can be hard and isolating, so you will need to be pro-active to keep yourself busy. At the end of a shift, you’ll be able to look back at your day, each one different from the last, and know that you’ll have made a real difference to a resident’s life and university experience.

Our values aren’t just displayed, they’re delivered

At Student Roost, we live by and evidence our values every single day. It’s these values that have made us the company we are today and will allow us to develop our people and our services even further.

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Play to Win

We work hard, we play hard and we’re here to win, but we haven’t lost sight of the fact that in today’s world, we spend more time at work than anywhere else. It needs to be enjoyable.
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You, Do You

Be yourself, because everyone else is taken. We’re a team of a diverse bunch of people, and we welcome and embrace our differences.
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Commit to Growth

Our people make our business, whether working with us or living with us, which is why we commit to teaching, training and continuously developing our team. We commit to the growth of our people, our business, our profits, our resident experience, and our reputation.
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Be Bold, Be Heard

We want every single member of our team to have the courage to speak up, challenge when something’s not right or when it can be better. We want you to find your voice and know that when you speak, it matters.
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You're More than Welcome

You’re more than welcome to be here; made to feel welcome from your first day with us – and every day thereafter. Make others welcome. This is someone’s home after all.
Company 19

Find your next role

At Student Roost, we don’t believe that one size fits all. That’s why you’ll find a variety of roles available at both our properties and head office. From management and housekeeping roles to finance and HR, find your perfect role with us.