Student Roost launches Plentific’s digitalised maintenance process to UK students in first for PBSA sector

• Student Roost has launched with Plentific across 56 properties throughout the UK to more than 22,000 students
  

• Digitalisation of the maintenance process and pioneering integration with the Student Roost app will deliver real-time visibility, improved compliance, and faster repair times

Student Roost, one of the UK’s leading purpose-built student accommodation (PBSA) providers, will become the first PBSA provider to implement Plentific’s award-winning property operations platform, delivering a fully digitalised, self-serve, end-to-end maintenance experience for over 22,000 students.

Following successful trials in over 1,800 beds in Durham, Liverpool and Bath, Student Roost will launch Plentific’s platform across 56 properties in 21 UK cities by July ahead of the 2025/26 academic year, with features including Repairs, Planned Maintenance, Inspections, Compliance, and Advanced Analytics solutions.

This move represents a proactive step towards providing smarter, safer and more efficient maintenance management, combining Plentific’s cutting-edge technology with integration into the Student Roost app, hosted by Kinetic Software.

By integrating Plentific within its app, Student Roost will provide residents with full visibility on their maintenance requests, including push notifications when a job is completed and real-time status updates, from request to completion. This digital-first approach is tailored to meet the expectations of Student Roost’s residents, nearly 50% of whom are already active users of the Student Roost app.

The implementation of Plentific across Student Roost’s properties is intended to have a significant impact on both resident experience and team member efficiency, including:

• Real-time tracking, giving residents improved records of their maintenance requests and enhanced communication with their property team

• Faster repair times and better control over jobs assigned to both internal maintenance teams and external contractors

• Improved and real-time oversight of property safety and compliance, enabling early intervention

• Streamlined, live reporting and automation to increase operational efficiency

• Improved cost control, feeding back into operating costs and rent prices

Ashling Fox, Managing Director at Student Roost, said:
“Our partnership with Plentific sets a new standard in the purpose-built student accommodation sector. As the first PBSA provider to implement such a high level of digital maintenance management through Plentific, we’re delivering a best-in-class experience that reflects the needs of today’s digital-first students.

“The roll out of Plentific across our national portfolio will enable us to manage repairs more quickly, improve communication with residents when they have logged a maintenance request, and provide live oversight of everything happening in our properties, all in one place.

“Onboarding Plentific will strongly compliment the service provided by our 24/7 on-site property teams, helping us to deliver safe spaces, meaningful connections, and remarkable experiences.”

Cem Savas, CEO of Plentific, added:
“Our pioneering partnership with Student Roost is providing a unique integration with our platform, utilising the power of our end-to-end solution. Together, we are redefining student accommodation with tech-enabled experiences, ultimately delivering huge value by streamlining the property operations process, providing best-of-breed compliance management.

“We are improving the customer experience through greater visibility, with real-time updates and more accurate data-driven insights, taking communication with digital-first students to new levels and achieving a much better oversight of what’s happening in buildings.”

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About Plentific
Plentific is the leading AI-powered platform for orchestrating property operations in real time.

Built for scale and designed to unify fragmented services, Plentific connects landlords, contractors, service providers, and residents through a single, modular platform. By orchestrating and connecting people, processes, and data, it transforms how housing services are delivered—reducing complexity, increasing accountability, and enabling providers to take control of even the most complex operations.

In today’s housing landscape, services are often fragmented and spread across disconnected systems, internal teams, and external contractors. Plentific brings everything together. Its intelligent platform automates core workflows like repairs, inspections, and compliance, whilst real-time data orchestration ensures the right information flows to the right people at the right time enabling faster decisions, real-time collaboration, and measurable performance gains.

Designed as a flexible integration layer with open APIs and deep sector expertise, Plentific modernises legacy infrastructure and centralises operational data. With this foundation, housing providers can harness AI and machine learning to unlock predictive insights, prevent issues before they escalate, optimising delivery at every level.

From repair diagnostics and resident self-service to workforce coordination and supply chain resilience, Plentific enables fully orchestrated service delivery so that communities can thrive, and housing providers can operate with clarity, agility, and impact.

As the housing sector adapts to a rapidly evolving world, Plentific plays a central role in enabling a new era of connected, responsive, and sustainable housing services. By combining cutting-edge technology with a collaborative approach, Plentific empowers providers and partners to co-create scalable, human-centered solutions that shape a better tomorrow. Starting now.

Recognised for its multi award-winning innovation and named Best Technology Partner in Housing, Plentific is trusted by over 100 customers and supports the lives of more than 3 million residents and the businesses of more than 5,000 service providers across the UK and Germany.

For more information please visit: www.plentific.com